About Us

About Purenicpouch

Purenicpouch is your trusted online retailer of lip pillows.

We are committed to providing consumers with healthier and more convenient dopamine alternatives and creating a smoke-free future. Our mission is to help people around the world quit smoking by providing healthier and smoke-free alternatives in the next 20 years.

Diversified choices: Covering multiple brands such as ZYN, VELO, DZRT, dozens of flavors such as cool mint and fruity series, to meet different scenarios and personalized needs.
Global delivery: Relying on self-built overseas warehousing and efficient logistics networks, covering Europe, America, Southeast Asia and other countries and regions, making cross-border shopping worry-free and direct.
Exclusive service: 7×24 hours professional team response, one-stop solution from pre-sales consultation to after-sales guarantee.

Full-time companion service

At Purenicpouch, every user is our most valued partner. No matter where you are, our professional customer service team will provide you with:

✅24-hour response: global multi-time zone coverage, efficient solution of logistics, products, payment and other full-process problems.
✅Multi-language communication: support English, Spanish, German and other many language services, eliminating the language barrier in cross-border shopping.
✅After-sales guarantee: 30-day no-reason return and exchange commitment, priority reissue of problematic products, allowing you to enjoy shopping with zero risk.

If you have any questions or needs, please contact us at support@purenicpouch.com, We will give you a satisfactory reply as soon as possible.

We believe that good products start with trust, and trust comes from every sincere conversation.